Refund & Exchange Policy
Exchange Policy
✅ Exchange within 7 days of delivery
✅ Product must be unused & original packed
✅ Share unboxing video for claims
✅ Customer pays return shipping
❌ No exchange on sale items
Refund Policy
✅ Refund only if product is damaged or defective
✅ Report within 24 hours of delivery with photos/video
✅ Refund processed within 5-7 working days
✅ Refund via bank transfer or Easypaisa/JazzCash
❌ No refund on change of mind
How to Request
- WhatsApp us at 03128321989
- Share order number + reason
- Send product photos/video
- We'll guide you next steps
Not Eligible For Return
- Used or washed items
- Items without original tags
- Sale/clearance products
- Custom stitched orders